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Privacy Policy

Privacy Policy Last Updated: 1 September 2026 AlNsour Law (“we,” “us,” “our,” or the “Firm”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect personal data when you visit or use alnsourlaw.com (the “Website”), contact us through the Website, communicate with us through WhatsApp, or interact with advertisements directing you to our Website. This Privacy Policy is intended to comply with the applicable laws of the Hashemite Kingdom of Jordan, including the Personal Data Protection Law No. (24) of 2023, together with applicable regulations, instructions, and guidance issued under it. 1. Data Controller AlNsour Law is responsible for determining the purposes and means of processing personal data collected through the Website and related communication channels. For privacy-related questions, requests, or complaints, you may contact us at: Email: info@alnsourlaw.com Website: alnsourlaw.com 2. Personal Data We Collect The personal data we collect depends on how you interact with us. 2.1 Information You Provide Directly You may voluntarily provide personal data when you: • Submit a contact or enquiry form; • Contact us by email; • Contact us by telephone; • Contact us through WhatsApp; • Request information concerning our legal services; • Request a consultation; or • Otherwise communicate with the Firm. This information may include: • Full name; • Telephone or mobile number; • Email address; • Information contained in your enquiry; • Information concerning the legal matter about which you are contacting us; and • Any other information you voluntarily provide. You should avoid providing unnecessary sensitive personal data through general website forms, advertisements, or WhatsApp unless such information is reasonably necessary for your enquiry and you are specifically asked to provide it. 3. Information Collected Automatically When you visit the Website, certain technical information may be collected automatically by the Website, its hosting provider, or third-party services integrated into the Website. Depending on the technologies currently used by the Website, this may include: • IP address; • Browser type and version; • Device type; • Operating system; • Approximate geographic information derived from your IP address; • Pages visited; • Date and time of access; • Referring website or advertisement; • Device and browser identifiers; • Interaction with advertisements or Website elements; and • Other technical information required to operate, secure, analyze, and improve the Website. We do not use this information to intentionally identify an individual unless such identification is reasonably necessary for a lawful purpose. 4. Google Ads and Advertising We may use Google Ads to advertise our legal services and direct prospective clients to our Website. Google Ads may allow us to measure the effectiveness of our advertising campaigns, including whether a person who interacted with an advertisement subsequently visited our Website or contacted us. Advertising-related information may include: • The advertisement through which you reached the Website; • The campaign or search that generated the visit; • Technical information concerning your device or browser; • Website interactions associated with an advertisement; and • Conversion information, such as whether an advertising visitor subsequently contacted the Firm. We use this information primarily to: • Measure advertising performance; • Understand which advertising campaigns generate enquiries; • Improve the relevance and effectiveness of our advertising; • Allocate our advertising budget more effectively; and • Improve the Website and our services. We do not intentionally use Google Ads to collect the substantive details of your legal matter. Where cookies, pixels, tags, or similar technologies are used for advertising or conversion measurement, they will be used in accordance with applicable law and any consent requirements that apply. 5. WhatsApp Communications Our Website may provide visitors with the option to contact AlNsour Law through WhatsApp, including through links or buttons displayed on the Website and through advertising campaigns. If you choose to contact us through WhatsApp, your communication will be processed through WhatsApp and may be subject to WhatsApp's own terms and privacy practices. The information you provide through WhatsApp may include: • Your name or WhatsApp account information; • Telephone number; • Messages sent to the Firm; • Documents or other information you voluntarily send; and • Information necessary for us to respond to your enquiry. We may use information received through WhatsApp to: • Respond to enquiries; • Communicate with prospective or existing clients; • Arrange consultations; • Assess whether we can assist with a legal matter; and • Provide legal services where an attorney-client relationship is established. Important: WhatsApp is a third-party communication platform. You should therefore consider the security and privacy implications before sending confidential or highly sensitive legal information through WhatsApp. If an attorney-client relationship has not yet been established, communications through WhatsApp should not be assumed to be legally privileged or confidential merely because they are sent to the Firm. 6. Legal Enquiries and Attorney-Client Confidentiality Submitting an enquiry through the Website, Google Ads, email, telephone, or WhatsApp does not automatically establish an attorney-client relationship between you and AlNsour Law. Information submitted before an engagement is established may be reviewed for the purpose of responding to your enquiry, determining whether the Firm can assist you, and identifying potential conflicts of interest. You should therefore avoid submitting extensive confidential information before the Firm confirms that it is appropriate to do so. Once an attorney-client relationship is established, information relating to the representation may be subject to the professional duties of confidentiality and legal privilege applicable under Jordanian law. 7. Purposes of Processing We may process personal data for the following purposes: • Responding to enquiries; • Communicating with prospective and existing clients; • Scheduling consultations; • Providing legal services; • Evaluating whether the Firm can accept a matter; • Conducting conflict-of-interest checks; • Maintaining appropriate professional and business records; • Operating and maintaining the Website; • Protecting the Website against security threats and misuse; • Measuring and improving Website performance; • Measuring the effectiveness of Google Ads campaigns; • Improving advertising and marketing activities; • Communicating with individuals through WhatsApp where they choose to use that channel; • Complying with legal, regulatory, professional, and court requirements; and • Establishing, exercising, or defending the Firm's legal rights and interests. We will not intentionally process personal data for purposes incompatible with the purpose for which it was collected unless such processing is permitted or required by applicable law. 8. Legal Basis for Processing Where required by applicable law, we process personal data on one or more lawful bases, including: • Your consent; • The necessity of processing for the performance of a contract or taking steps at your request before entering into a contract; • Compliance with a legal or regulatory obligation; • Protection of legitimate interests where permitted by law; or • Another lawful basis recognized by applicable Jordanian legislation. Where processing is based on consent, you may withdraw your consent in accordance with applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. 9. Cookies and Similar Technologies The Website may use cookies, tracking pixels, tags, scripts, and similar technologies. These technologies may be used for: Necessary purposes • Website operation; • Security; • Session management; and • Basic functionality. Analytics purposes Where enabled, analytics technologies may help us understand: • How visitors use the Website; • Which pages receive traffic; • How visitors arrive at the Website; and • How the Website can be improved. Advertising purposes Where enabled, advertising technologies may help us: • Measure Google Ads performance; • Attribute Website visits or enquiries to advertising campaigns; • Understand advertising effectiveness; and • Improve future advertising campaigns. Where required by applicable law, we will obtain the appropriate consent before placing or using non-essential cookies or similar tracking technologies. You may also configure your browser to refuse or restrict cookies. Disabling certain cookies may affect Website functionality. 10. Third-Party Service Providers We may use third-party providers to operate and improve the Website and our communications and advertising systems. Depending on the services currently implemented on the Website, these may include providers involved in: • Website hosting; • Domain and DNS services; • Website security; • Email services; • Analytics; • Advertising and conversion measurement; • Communication services; and • WhatsApp communication. Third-party providers may process technical or personal data on our behalf or independently, depending on the nature of the service. We take reasonable measures to ensure that third-party processing is carried out in accordance with applicable legal requirements and appropriate contractual, technical, and organizational safeguards. Third-party providers may have their own privacy policies governing their processing of personal data. 11. Sharing and Disclosure of Personal Data We do not sell or rent your personal data. We may disclose personal data where reasonably necessary and permitted or required by applicable law, including: • To lawyers, employees, consultants, or other personnel who require access for legitimate professional purposes; • To service providers assisting with Website operation, hosting, security, communications, analytics, or advertising; • To governmental authorities, courts, regulators, or other competent authorities where legally required; • Where necessary to establish, exercise, or defend legal rights or claims; • Where necessary to comply with professional or legal obligations; or • Where you have authorized or requested disclosure. We do not sell information concerning your legal enquiries to advertisers. 12. International Data Transfers Some third-party services used by the Firm, including certain Website, advertising, analytics, email, or communications providers, may process or store personal data outside the Hashemite Kingdom of Jordan. Where personal data is transferred outside Jordan, we will take reasonable measures to ensure that the transfer and subsequent processing comply with applicable Jordanian data protection requirements. 13. Data Retention We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including: • Responding to enquiries; • Managing prospective-client enquiries; • Providing legal services; • Maintaining professional records; • Complying with legal, regulatory, accounting, and professional obligations; • Establishing, exercising, or defending legal claims; and • Maintaining appropriate security and business records. Different categories of information may therefore be retained for different periods. When personal data is no longer required, we will take reasonable measures to delete, destroy, or anonymize it, subject to applicable legal and professional record-retention requirements. 14. Data Security We take reasonable technical and organizational measures designed to protect personal data against: • Unauthorized access; • Unauthorized disclosure; • Loss; • Alteration; • Destruction; • Misuse; and • Other unlawful or unauthorized processing. However, no electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, you should exercise caution when sending confidential information through email, WhatsApp, contact forms, or other Internet-based communication channels. 15. Your Rights Subject to the conditions and limitations established by applicable Jordanian law, you may have rights concerning your personal data, including rights to: • Obtain information concerning the processing of your personal data; • Access personal data held about you; • Request correction, modification, addition, or updating of inaccurate or incomplete information; • Request deletion or anonymization where legally applicable; • Request restriction of processing where permitted by law; • Object to certain processing; • Withdraw consent where processing is based on consent; • Request portability where applicable; and • Exercise any other rights granted by applicable Jordanian data protection legislation. Requests may be submitted to: info@alnsourlaw.com We may take reasonable steps to verify your identity before processing a request, particularly where the request involves access to personal data. 16. Marketing and Advertising Communications Our advertising activities may include Google Ads campaigns designed to introduce prospective clients to our legal services. We do not use personal information obtained from a legal enquiry to create or publish advertisements identifying you as a client or describing your legal matter. We may use aggregated or technical information concerning Website interactions to evaluate advertising performance and improve our campaigns. We do not intentionally disclose confidential information concerning a person's legal matter to Google, WhatsApp, advertisers, or other third parties for advertising purposes. 17. Children's Privacy The Website is intended for a general audience and is not specifically directed toward children. We do not knowingly seek to collect personal data from children except where permitted by applicable law and where collection is necessary for a legitimate purpose. If you believe that a child has provided personal data to us without appropriate authorization, please contact us at: info@alnsourlaw.com 18. Third-Party Websites and Services The Website may contain links to third-party websites, platforms, or services, including WhatsApp and services provided by Google. Those third parties operate independently and may have their own terms and privacy policies. AlNsour Law is not responsible for the privacy practices, security, or content of third-party websites or services. You should review the relevant third party's privacy policy before providing personal data through its platform. 19. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect: • Changes in applicable laws or regulations; • Changes to our services; • Changes to the Website; • Changes to the technologies or third-party services we use; or • Changes to our personal-data processing practices. The updated Privacy Policy will be published on the Website with a revised “Last Updated” date. 20. Contact Us For questions, requests, complaints, or concerns regarding this Privacy Policy or the processing of your personal data, please contact: AlNsour Law Email: info@alnsourlaw.com Website: alnsourlaw.com We will address privacy-related requests in accordance with applicable Jordanian law. 21. Governing Law This Privacy Policy shall be interpreted and applied in accordance with the laws of the Hashemite Kingdom of Jordan, to the extent permitted by applicable law. By using the Website, you acknowledge that you have had the opportunity to review this Privacy Policy.